Terms of Service

1. Overview

Welcome to Roslan Bendenia, operated by ECOM KNOCKOUT LLC. We provide tailored services to enhance social media presence for companies and influencers. By accessing and using our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website and services.

2. Services

Roslan Bendenia offers the following services:

  • Social media consultation
  • Social media strategy development
  • Personal branding
  • Content creation (including video, graphics, and written content)

All services are customized based on the client’s needs. Details of the services will be discussed and agreed upon prior to any work commencing.

3. Payments

  • All payments for services must be made through Stripe or another approved payment processor.
  • Payment terms, including due dates, will be specified in the service agreement or invoice provided to the client.
  • Failure to make timely payments may result in the suspension of services until payment is received in full.

4. Refund Policy

  • Consultation Services: Payments for consultation services are non-refundable once the consultation has been completed.
  • Content Creation Services: Once content creation work has begun, payments are non-refundable unless the project is canceled by Roslan Bendenia.
  • Refund requests must be made in writing within 7 days of the service delivery. Each request will be reviewed on a case-by-case basis.

5. Cancellation and Rescheduling

  • You may cancel or reschedule consultation calls with at least 24 hours’ notice. Failure to provide 24 hours’ notice may result in the forfeiture of your session without a refund.
  • For content creation projects, cancellations made after work has started will not be eligible for a refund.

6. Client Responsibilities

  • You agree to provide accurate and complete information regarding your brand, target audience, and any other information necessary for Roslan Bendenia to provide services.
  • You are responsible for reviewing all content and providing feedback in a timely manner. Failure to do so may result in project delays.

7. Intellectual Property

  • All content, including videos, graphics, and written materials created by Roslan Bendenia, is the intellectual property of Roslan Bendenia until full payment has been received. Upon payment, the content will be transferred to the client.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission.

8. Confidentiality

  • Both parties agree to maintain confidentiality regarding any proprietary or sensitive information shared during the course of the services.
  • Roslan Bendenia will not disclose, share, or sell your personal information without your consent, except as required by law.

9. Limitations of Liability

  • Roslan Bendenia, under ECOM KNOCKOUT LLC, shall not be liable for any indirect, incidental, or consequential damages that result from the use or inability to use our services.
  • We are not responsible for any outcomes resulting from the client’s decisions or actions after receiving our services, including social media engagement or branding results.

10. Changes to Terms of Service

Roslan Bendenia reserves the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on our website, and continued use of the services implies acceptance of these changes.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of New Mexico, United States, where ECOM KNOCKOUT LLC is registered.

12. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:

  • Company Name: ECOM KNOCKOUT LLC
  • Customer Support Email: info@roslanbendenia.com
  • Customer Support Phone: +1 (505) 605-5388
  • Customer Support Address:
    500 4th Street Northwest, STE 102,
    Albuquerque, New Mexico 87102, United States

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